Glossary Terms and Definitions

Advance on the Docket A change in the order in which an appeal is reviewed and decided - from the date when it would normally occur to an earlier date.
Agent Orange Agent Orange was a defoliant used during the Vietnam War. Some known effects are listed in 38 CFR §3.309(e). 

ALJ Administrative Law Judge

AOJ Agency of Original Jurisdiction

Appeal A request for a review of an AOJ determination on a claim.

Appellant An individual who has appealed an AOJ claim determination.

BMAO Board medical advisor opinion

Board The Board of Veterans' Appeals.

Board Member An attorney, appointed by the Secretary of Veterans Affairs and approved by the President, who decides veterans' benefit appeals.

Board of Veterans' Appeals The part of VA that reviews benefit claims appeals and that issues decisions on those appeals.

BVA Board of Veterans Appeals

BVA Hearing A personal hearing, held at the BVA office in Washington, D.C., or at a regional office, that is conducted by a member of the Board. A BVA hearing can be held by videoconference from some regional offices. Also see Travel Board Hearing.

C & P Compensation and Pension

C-FILE VA Claims Folder

CFR Code of Federal Regulations

Claim A request for veterans' benefits.

Claim Number A number assigned by VA that identifies a person who has filed a claim; often called a "C-number."

Claims File Same as claims folder.

Claims Folder The file containing all documents concerning a veteran's claim or appeal. 


COVA U.S. Court of Veterans Appeals, Court of Veterans Appeals An independent court that reviews appeals of BVA decisions.

CUE Clear and Unmistakable Error

Decision The final product of BVA's review of an appeal. Possible decisions are to grant or deny the benefit or benefits claimed, or to remand the case back to the AOJ for additional action.

Determination A decision on a claim made at the AOJ.

Docket A listing of appeals that have been filed with BVA. Appeals are listed in numerical order, called docket number order, based on when a VA Form 9 is received by VA.

Docket Number The number assigned to an appeal when a VA Form 9 is received by VA. By law, cases are reviewed by the Board in docket number order.

DRO Decision Review Officer

DSM IV Diagnostic and Statistical Manual of Mental Disorders 4th Edition

EAJA Equal Access to Justice Act

Full bench Refers to a session where the entire membership of the court will participate in the decision rather than the regular quorum. In the U.S. the Circuit Courts of Appeal usually sit in panels of judges but for important cases may expand the bench to a larger number, when they are said to be sitting en banc.

File To submit in writing.

FOIA Freedom Of Information Act

GAF Global Assessment of Functioning Scale

Hearing A meeting, similar to an interview, between an appellant and an official from VA who will decide an appellant's case, during which testimony and other evidence supporting the case is presented. There are two types of personal hearings: Regional office hearings (also called local office hearings) and BVA hearings.

HISA Home Improvement and Structural Alterations Program

IFP In Forma Pauperis In the character or manner of a pauper. Describes permission given to a poor person (I.e. indigent) to proceed without liability for court fees or costs. An indigent will not be deprived of his rights to litigate and appeal: if the court is satisfied as to his indigence he may proceed without incurring costs or fees of court.

IG Inspector General

Issue A benefit sought on a claim or an appeal. For example, if an appeal seeks a decision on three different matters, the appeal is said to contain three issues.

IU Individual Unemployability

Local Office Hearing A personal hearing conducted by an RO officer. A regional office hearing may be conducted in addition to a BVA hearing.
Member of the Board An attorney, appointed by the Secretary of Veterans Affairs and approved by the President, who decides veterans' benefit appeals.

Motion A legal term used to describe a request that some specific action be taken.

Motion to Advance on the Docket A request that BVA review and decide an appeal sooner than when it normally would based on the appeal's docket number order.

Motion to Reconsider A request for BVA to review its decision on an appeal.

New and Material Evidences a. A claimant must submit "new and material" evidence to reopen a previously disallowed claim.

(1) To qualify as "new" evidence under 38 CFR 3.156, evidence, whether documentary, testimonial or in some other form, must be submitted to VA for the first time. For example, a veteran injured while on duty may not have realized immediately that the condition required medical attention and may have sought treatment later that evening from a private physician. A compensation claim might later be denied if the service medical records contain no mention of treatment for the condition. Should the claimant subsequently submit proof of treatment by the civilian physician, that information would constitute new evidence on which the claim could be reopened.

(2) A photocopy or other duplication of information already contained in a VA claims folder does not constitute new evidence since it was previously considered; neither does information confirming a point already established, such as a statement from a physician verifying the existence of a condition which has already been diagnosed and reported by another physician. Even though such a medical evaluation is from a different doctor, it offers no new basis on which the claim might be reopened unless it contains new information, such as evidence that the condition first manifested itself earlier than previously established. b. In order to be considered "material" under 38 CFR 3.156, the additional information must bear directly and substantially on the specific matter under consideration. (1) For example, if VA has previously determined that a back condition claimed by a World War II veteran is not service connected, evidence that the claimant received treatment shortly after release from active duty might be considered new and material if VA had previously been unaware of that treatment. However, information addressing only the current severity of the condition submitted now, over 40 years after service, may not have a bearing on the issue of whether the condition was incurred or aggravated during military service and does not warrant reopening the prior claim. (2) Statements and affidavits attesting to the claimant's good character since his or her release from active duty are irrelevant if the issue is the character of the claimant's military service, but any new information offering mitigating circumstances for an action which resulted in an "other than honorable" discharge would address the specific issue under consideration and would warrant reopening the claim.

(3) A medical opinion is not material if it relies on historical facts which are wholly inaccurate. c. A determination by VA that information constitutes "new and material evidence" means that the new information is sufficiently significant, either by itself or in connection with evidence already of record, that it must be considered in order to decide the merits of the claim fairly. It does not mean that the evidence warrants a revision of a prior determination. d. A decision not to reopen a claim because the evidence submitted is not new and material is an appealable decision.

The claimant must be furnished notice of procedural and appellate rights.

NOA Notice of Appeal

NOD Notice of Disagreement

Notice of Disagreement A written statement expressing dissatisfaction or disagreement with a local VA office's determination on a benefit claim that must be filed within one year of the date of the regional office's decision.

NSLI National Service Life Insurance

NSO National Service Officer

per curiam By the court. A phrase used to distinguish an opinion of the whole court from an opinion written by any one judge. Sometimes it denotes an opinion written by the chief justice or presiding judge, or to a brief announcement of the disposition of a case by court not accompanied by a written opinion.

PL Public Law

POA Power of Attorney

PTSD Post Traumatic Stress Disorder

Regional Office A local VA office; there are 58 VA regional offices throughout the U.S. and its territories.

Regional Office Hearing A personal hearing conducted by an RO officer. A regional office hearing may be conducted in addition to a BVA hearing.

Remand An appeal returned to the regional office or medical facility where the claim originated.

Representative Someone familiar with the benefit claim process who assists claimants in the preparation and presentation of an appeal. Most representatives are Veterans' Service Organization employees who specialize in veterans' benefit claims. Most states, commonwealths, and territories also have experienced representatives to assist veterans. Other individuals, such as lawyers, may also serve as appeal representatives.

RO Regional Office

RO Hearing A personal hearing conducted by an RO officer. A regional office hearing may be conducted in addition to a BVA hearing.

ROA Record on Appeal

SC Service Connection

SMR Service Medical Record

SOC Statement of Case

SSA Social Security Administration

SSD Social Security Disability Income

SSDI Social Security Disability Income


SSOC Supplemental Statement of Case

Statement of the Case  Prepared by the AOJ, this is a summary of the evidence considered, as well as a listing of the laws and regulations used in deciding a benefit claim. It also provides information on the right to appeal an RO's decision to BVA.

Substantive Appeal A completed VA Form 9.

Supplemental Statement of the Case A summary, similar to an SOC, that VA prepares if a VA Form 9 contains a new issue or presents new evidence and the benefit is still denied. A Supplemental Statement of the Case will also be provided after an appeal is returned (remanded) to the RO by the Board for new or additional action.

TBI Traumatic Brain Injury A traumatic brain injury (TBI) is defined as a blow or jolt to the head or a penetrating head injury that disrupts the function of the brain. Not all blows or jolts to the head result in a TBI. The severity of such an injury may range from "mild," i.e., a brief change in mental status or consciousness to "severe," i.e., an extended period of unconsciousness or amnesia after the injury. ATBI can result in short or long-term problems with independent function.

TDHR Texas Department of Human Resources

TDIU Total Rating Based on Individual Unemployability

Travel Board Hearing A personal hearing conducted at a VA regional office by a member of the Board.

TSGLI Traumatic Servicemembers’ Group Life Insurance (TSGLI) is a traumatic injury protection rider under Servicemembers’ Group Life Insurance (SGLI) that provides for payment to any member of the uniformed services covered by SGLI who sustains a traumatic injury that results in certain severe losses.

                                                   Additional Information:

United States Court of Veterans Appeals An independent court that reviews appeals of BVA decisions.

USC United States Code

VA Veterans Administration

VA Form 9 This form, which accompanies the SOC, formally initiates the appeal process.

VAMC Veterans Administration Medical Center

Veterans' Service Organization

An organization that represents the interests of veterans. Most Veterans' Service Organizations have specific membership criteria, although membership is not usually required to obtain assistance with benefit claims or appeals.

VJRA Veterans' Judicial Review Act

VRO Veterans Administration Regional Office

VSO Veterans' Service Organization

Well Grounded A well grounded claim requires three elements: (1) a medical showing of a current medical condition; (2) lay or in certain circumstances, medical evidence of disease or injury in service; and (3) medical evidence showing a nexus between the asserted injury in service and the current disability. Where medical evidence is required, medical journal articles alone will generally not suffice unless they are enhanced by a physician's opinion stating that the current disability was related, is likely to be related, could be related, or even possibly was related to service. A physician's opinion need not be conclusive to establish a well-grounded claim. Alternatively, both the second and third elements above can be satisfied by the submission of minimum evidence (a) that the condition was "noted" during service or during an applicable presumption period; (b) that there has been post service continuity of symptomatology (as to which lay opinion can suffice; and (c) medical, or in some rare circumstances, lay evidence of a nexus between the present disability between the present disability and the post service symtpomatology.

Writ of Mandamus

A writ of mandamus is an order issued by a court to compel an agency to act on a decision that has been unreasonably withheld. It is used in the VA context when the VA simply does nothing on a claim after you have asked that it be decided. It cannot be used to compel a particular result -- say, service connection -- only that the VA go up or down on it.